🎄🎄🎄The Holidays are Here! Please see the below information for shipping cutoff dates! Orders will need to SHIP by these dates for Christmas Delivery. As always, if you need a collar by a specific date, please let us know. We will be more than happy to work with you! And don't forget! We can even gift wrap your collar for you!🎄🎄🎄
🎄Holiday 2019 Cutoff Dates:
United States Postal Service-Domestic shipments
USPS Retail Ground: December 14
USPS First Class Package Service: December 20
USPS Priority Mail: December 21
USPS Priority Mail Express: December 23
Can’t decide which Collar is the perfect choice for your friend, family member, or other important person in your life? No problem! Send them an Olive & Pearls Gift Card!!! That way they get to choose the collar and size for their special pup! We mail our cute Gift Cards to whomever and wherever you want!!!
•Each Gift Card comes with a specific code to be entered at Checkout, as well as simple directions for easy redeeming!
•Codes are different for every Gift Card and are only redeemable once.
•This Gift Card is not redeemable for any currency. It is only to be used to purchase Olive & Pearls merchandise.
•This Gift Card is not redeemable at any other store. It is only valid at Olive & Pearls.
•This Gift Card is not downloadable. It is an actual Gift Card that is mailed to the intended recipient.
🐾Want a Gift Card for a different amount? No problem! Just message us and we will be happy to help!!🐾
Shipping from United States
5-7 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Our collars are virtually indestructible, but keep in mind that excessive pressure on the pearls themselves, may cause the beads to crack. Be sure to keep other furry friends from chewing on your new collar.
Our collars can be wiped down with a damp, soft cloth to remove excess dirt or grime. You can also “dip and swish” the collar in a mild detergent and warm water. Then be sure to dry with a soft cloth.
Our collars are protected with a clear acrylic top coat for added protection, but lots of “ruff” play may lead to scratching and eventual dulling of your pearls.
Topical flea medications may effect your collar’s appearance. Remove your collar before applying!
Custom and personalized orders
We LOVE custom collar requests! Please contact us with any questions and to see what additional colors and styles may be available!
Additionally, if you would like a larger or smaller size than what you see listed, we would be more than happy to help! Just contact the shop and let us know!
Martingale and “O” Ring Collars:
To ensure the proper fit for your collar measure the widest part of your pet’s head. Take a tape measure and wrap it around the circumference of their head. Usually right where the ears set is the widest part . Be sure to hold the measuring tape SNUG. A tailor’s tape is best, but string can be used and then measured against a ruler.
🌟If you have a breed that has a sizably larger neck than head, measure the midsection of the neck.
Measure the inside circumference of your pet's current collar. Make sure the collar is closed or snapped first. Do not measure end to end. If their collar has a buckle, buckle first, then measure the inside circumference.
Which Closure Style collar should I choose?
The Martingale style is a good option for those who may want to attach a leash to their collar. There are several inches of chain that allow for a slight lengthening and shortening of the collar. Those with extra large pets often choose the "Martingale" style. Martingale style collars slip on over the head.
The Clasp style collars are great for those who want a true "necklace" look. The clasp style can also be used with a leash, but you will want to make sure that the leash is attached to the circle ring and not the clasp. Super eager pets and strong pullers are better suited to wear an additional harness to attach to the leash.
Are your collars strong and durable?
Yes! And Yes! 💪💪💪
Our collars are strung on galvanized steel cable and secured with large, aluminum crimping loops. The more typical use of this type of wire would include being used to hang garage doors and on winches! Not to mention the wire is 300 lb test and coated with a smooth vinyl covering, so there are no sharp edges or points!